Contract Maintenance

The FinThrive repricing process for a clinic depends on contracts provided by the clinic, outlining the Terms and Conditions (TAC) and fee schedules of each insurance product accepted there. New contracts that arrive at FinThrive, electronically or otherwise, are processed extensively and entered into the FinThrive system. Briefly, the process involves the following stages:

• Hard-copy contracts are scanned and saved as PDF files, while electronic contracts are converted to PDF format as necessary

• The contract is electronically bookmarked and labeled with stamps wherever the rates, effective dates, terms, and renewal dates appear

• The contract is linked to the Internet

• The contract is linked to a contract profile

• The contract’s products are linked to product matches

All these stages simplify the process of finding and analyzing contract information, for both FinThriveFinThrive personnel and clients.

Contract Maintenance involves the setup of the contract files, as well as modifications whenever they are necessary. As such, it is limited to FinThrive personnel. The Account Representatives (ARs) and Inventory groups are the main users of the Contract Maintenance feature. Inventory personnel focus on the contracts themselves, and it is they who process and bookmark the documents. The ARs maintain day-to-day contact with the facilities they serve, and assure that the contract documents are up to date. Individual access is limited by functional security, depending upon an individual’s group.

Contract maintenance can be broken into five basic components:

• Contract Documents

• Contract Profiles

• Contract Images

• Products

• Documentation Log