Knowledge Databases

The content in Knowledge Source is arranged into knowledge databases. They are: CodeBase, Custom Fee Schedules, Coach, Notes, Informants, and Knowledgebase. Each knowledge database offers resources that help you understand and simplify billing, reimbursement, and compliance challenges. When you perform a search, the knowledge databases are queried.

Favorites

Knowledge Source allows you to save codes and documents from CodeBase and KnowledgeBase to your favorites. You can view or edit your Favorites at anytime. Clinic favorites can be added by Administrative staff for all facility users to access.

Procedure

  1. From the code details page, click the Save as Favorite icon . The Notes window opens.
  2. Select the check box for Save to [clinic name] to share with everyone in your clinic, or select the check box for Save to User Favorites to view your favorites with your login.
  3. Add any notes in the Clinic or User Notes field.
  4. Click Add. A message displays when your code has been saved successfully.
  5. Click Close to exit the window.

Procedure

  1. Open the PDF document.
  2. Click the Save as Favorite icon . The Knowledge Notes window opens.
  3. Select the check box for Save to [clinic name] to share with everyone in your clinic, or select the check box for Save to User Favorites to view your favorites with your login.
  4. Click ADD. A message displays when your PDF has been saved successfully.
  5. Click Close to exit the window.

Procedure

  1. Go to Setup > My Knowledge Source > Show Favorites. The Favorites window opens.
  2. Select a Favorite Type from the drop down menu.

Note: To view PDF document favorites, select Knowledgebase.

  1. Select User Favorites or Clinic Favorites depending on which you would like to view. The saved Favorites display in the bottom panel of the window.

Edit Favorites

Procedure

  1. To edit a saved Favorite, click the code from the list in the Favorites window. The code detail page opens in a new tab.
  2. Click the X to close the Favorites window.
  3. Click the Save as Favorite icon from the icon toolbar. The Notes window opens.
  4. Select the check box for Save to [clinic name], or Save to User Favorites.
  5. Make the updates in the respective Notes field.
  6. Click Update. A message displays when your update has been saved successfully.
  7. You can also click Delete Clinic Notes or Delete User Notes to delete all notes for the selected Favorite type. A message displays when your notes are deleted.
  8. When all your changes have been saved, click Close to exit the Notes window.