Product Maintenance

The Product Maintenance page allows you to view and edit the insurance product details.

Field Descriptions

The following table describes each of the fields on this page.

Field

Description

Last Modified by

Displays the user's full name and the date/time the product was last modified.

Product Name

Enter information into the text box provided (required field). 64 characters maximum.

Note: You are prompted with a Product name is required message if this text box is blank.

Facility

Name of the facility or group of facilities associated with the account.

Product Description

(Optional) Enter information into the text box provided. 90 character maximum.

Contract

Make a selection from the drop down list (required field). Displays only contracts associated with your facility.

Note: You are prompted with a Contract is required message if this field is blank.

Product Type

The type of product (examples include HMO, PPO, Indemnity, Medicare, Self Pay, Medicaid, MediCal, TRICARE, or Do Not Process). Make the appropriate selection from the drop down list provided.

Reimbursement Limit

The maximum rate of reimbursement, expressed as a number. Enter/Update the reimbursement limit. Claim processing stops if the reimbursement amount exceeds the amount entered times the billed charges (10 is the default).

Non-Covered Charges

Select the appropriate option to govern how Non-Covered Charges are treated when repricing the product.

Note: Hover over any of these options to view the description online via the application.

Write-Downs

Note: The write-down section displays only if the facility is utilizing write-downs.

If your facility utilizes write-downs, the Write-Downs section provides a series of questions guiding you through the payor write-down process.

Other Product Options

A series of questions display based on your facility type (hospital or physician), and the Product Type selected. These questions guide you through additional product options.