Calculate Reimbursement
Use the Reprice Comparison page to calculate the expected reimbursement for an account, using the secondary payor profile terms and Coordination of Benefit (COB) language.
- The Reprice Comparison page calculates the expected reimbursement using a selected secondary payor as the primary, and displays the new calculated reimbursement next to the original reimbursement.
- Using the billed charges, primary reimbursement, and secondary reimbursement, it then calculates the expected COB payment for the most common types of COB language that might be included in your contract.
- This information can help you assess the collection effort to obtain additional payment owed by the secondary payor under that payor’s COB provision.

- Access the Reprice Comparison page.
- Select Go To > Account Research > By Account Number. The Account Research by Account Number page opens.
- Type the account number and click Display Account. The Patient Account Audit page opens.
- Click Reprice Comparison. The Reprice Comparison page opens.
Note: The Reprice Comparison button is not available if Coordination of Benefits (COB) is enabled for your facility and you are viewing a reprice summary for a secondary or tertiary payor.
- Select the reprice comparison result options:
- Click the Display Coordination of Benefits Comparison check box to display COB reimbursement amounts for the standard types of COB language.
- Click Product to compare results between insurance products, and select the product to compare reprice results against.
- Click Contract Profile to compare results between contract profiles, and select the contract profile to compare reprice results against.
- Click Calculate to display the Reprice Comparison results. For more information, refer to View the Reprice Comparison Results.

- Account Audit displays the Patient Audit page. For more information, refer to View the Patient Account Audit Page.
- View Supplemental Billing History (if applicable to your facility) displays the Supplemental Billing History by Account page. For more information, refer to Specify Supplemental Billing Account Research Criteria.
- Add Reminder displays the Add/Update Reminder page. For more information, refer to Add or Update a Reminder.
- Add Communication Log Item displays the Add Item page. For more information, refer to Add a Communication Item. This link only displays if your facility is not using the Community Portal to create new communication items.
- Return to Account Worklist displays the Account Worklist page. For more information, refer to View the Account Worklist.

The following table describes each of the fields on the Reprice Comparison page. The fields are listed in alphabetical order by section.
Field | Description |
Patient Summary | |
Account Number | Patient account number (for UB claims) or insured ID (for CMS-1500 claims) |
Patient Name | Patient name |
Master Account Summary | |
EOB Discount | The discount amount from the Remittance Advice (Explanation of Benefits). |
Master Account Balance | Billed Charges, minus total payments, minus total adjustments at the master account level |
Miscellaneous | Sum of all non-billable amounts for all accounts associated with this account number |
Non-Contractual/ Other Adjustments | Other, non-insurance adjustments |
Patient Payment | Sum of the payments made by the patient for all accounts associated with this account number |
Payment Variance | Sum of the payment variance for all accounts associated with this account number, calculated as Total Expected Reimbursement minus the actual payment. If Patient Liability does not exist, it is calculated as Expected Payment - (Total Insurance Payment + Total Patient Payment). If Patient Liability exists, it is calculated as Expected Payment - (Insurance Payment + Total Patient Liability). |
Total Cost | The total cost amount associated with this account.
|
Total Detail Charges | Total of all detail charges for all accounts associated with this account number |
Payor Summary | |
Current Reprice | The type and date of the reprice currently displayed. This field displays if there is only one reprice for the account. |
Payor Name | Name of the payor |
Reprice Summary | |
Actual Discount (Insurance) | Total insurance adjustments for all accounts; Explanation of Benefits (EOB) write-off |
Admit Date | Date of admission for the account |
Bill type | |
Billed Charges | The total charges incurred for the claim or set of claims that have been repriced |
Dates of Service | The range of date of service from and date of service to for the claim |
Discount Variance | Expected Discount minus the Actual Discount. |
Expected Discount | Billed Charges minus Non-covered Charges, minus Total Expected Reimbursement |
Expected Insurance Payment | The calculated reimbursement based on the predefined contract terms and conditions and service type definitions in the system and the repriced claims data, minus patient liability |
Insurance Payment | The amount paid by the insurance company |
Insurance Payment Write-offs | The total adjustments paid by the insurance company |
Medicare Outlier Date | The date on which Medicare Inpatient claims reach the outlier threshold, based on detail charges |
Non-Covered Charges | The amount of non-covered charges (not disallowed charges) |
Other Contractual Write-offs | Other insurance adjustments not included in the discount variance |
Patient Liability | The amount the patient is responsible for |
Patient Type | Patient type assigned to the account: Inpatient/Outpatient |
Primary Diagnosis | Primary diagnosis code. This field provides a link to additional information about the code.
|
Product/Plan ID | Name or plan ID of the insurance product |
Total Contractual Write-offs | Total of all adjustments |
Total Expected Payment | The calculated reimbursement based on the predefined contract terms and conditions and service type definitions in the system and the repriced claims data |
Selection Criteria | |
Contract Profile | Compares results between contract profiles. Select the contract profile to compare reprice results against. |
Display Coordination of Benefits Comparison | Displays the COB reimbursement amounts for the standard types of COB language. |
Product | Compares results between insurance products. Select the product you want to compare reprice results against. |