View the Payment and Productivity Tracking Summary
Use this procedure to review summary information on the Payment and Productivity Tracking page. On the summary version of this page, you can compare various line items by product.

- Access the Payment and Productivity Tracking Summary page.
- Select Go To > Account Research > Payment and Productivity Tracking. The Payment and Productivity Tracking page opens.
- Select View Summary Results from the Task list
- Specify other selection criteria and click Display. The Payment and Productivity Tracking Summary opens. For more information about selection criteria, refer to Specify Payment and Productivity Tracking Criteria.
- Review the results.
- Optionally, you can perform the following actions:
- Click Show Selection Criteria to show the criteria you selected. For more information, refer to Specify Payment and Productivity Tracking Criteria.
- Click a Number of Line Items link. The worklist version of the Payment and Productivity Tracking page opens. For more information, refer to View Payment and Productivity Tracking.

The following table describes heading information on the Payment and Productivity Tracking Summary page.
Field |
Description |
Selection Criteria |
|
Activity Date Range |
Start and End dates for an Activity Date range |
Activity Type |
The type(s) of activity selected.
|
Assigned To |
ID of the individual assigned to research and/or handle the account |
Billed Charges |
Total billed charges for the product during the selected time period |
Category |
The category selected. |
Contract |
Name of the contract profile |
Date Range |
Range of dates searched |
Date Type |
Date type associated with the line item |
Discoverer ID |
ID of the account’s discoverer |
Expected Payment |
The calculated reimbursement based on the predefined contract terms and conditions and service type definitions in the system and the repriced claims data |
Payor Class |
Payor class associated with the account, either All Payors, Primary, Secondary, or Tertiary. This field only displays if COB is enabled for your facility. For more information about COB, refer to Coordination of Benefits. |
Product |
Name of the insurance product |
Reversals |
Specifies whether or not reversals were included in the search |
Sort By |
Order in which the results are sorted |
Subcategory |
The subcategory selected. |
Subsequent Payment |
Amount of payments that came in from the payor after the account was discovered. |
Summarize By |
The summarize option selected. This selection determines the first column listed in the results. |
Transaction Date Type |
The type of transaction date selected.
|
User Code |
User-defined code; four digit maximum |
User ID |
ID of the user that modified the account information |
Variance Amount |
Specifies a discount or payment variance in relationship to (greater than, less than or equal to) a dollar amount or a percentage |
Results Area |
|
Actual Discount |
Total insurance adjustments for all accounts; Explanation of Benefits (EOB) write-off |
Billed Charges |
Total billed charges for the product during the selected time period |
Discount Variance |
Expected Discount minus the Actual Discount |
Expected Discount |
Billed Charges minus non-covered charges, minus the Total Expected Reimbursement |
Insurance Payment |
Amount paid by the insurance company |
Number of Line Items |
Total number of line items involved |
Payment Variance |
Specifies a payment variance in relationship to (greater than, less than or equal to) a dollar amount or a percentage |
Product Description |
Description of the product |
Subsequent Payment |
Amount of any payment that came in from the payor after the account was discovered. |
Total Expected Payment |
The calculated reimbursement based on the predefined contract terms and conditions and service type definitions in the system and the repriced claims data, minus patient liability |