Facility Issues

Facility issues are those that affect a facility or group. Typically, these issues pertain to how the facility or group defines a service type or how the service type is identified on a claim.

For example, a contract analyst at FinThrive sees that the top ten contracts at Lone Star Hospital distinguish between live and cadaver transplants, but it is not clear how the facility defines the two service types, so the analyst creates a facility-level issue to determine how these service types are defined at the facility.

In group facilities, if you are reviewing facility issues, it is best to select the group rather than a facility when you log on, so that you can review issues for one facility or the whole group.