Override the Late Charge Status

The late charge alternate calculation status indicates whether there are active late charges associated with the account. The status is either Active or Overridden. If you have reviewed an account and do not want that account to be listed in worklists or reports that identify accounts with late charges, you can override the alternate calculation status, changing it from Active to Overridden.

Changing the alternate calculation status from Active to Overridden removes that account from any worklist or report that identifies accounts with late charges that is generated after the status is changed.

Note: This page is not accessible if there are no late charges associated with the account.

  1. Access the Late Charge Alternate Calculation Override page.
    • Select Go To > Account Research > By Account Number. The Account Research by Account Number page opens.
    • Type the account number and click Display Account. The Patient Account Audit page opens.
    • Expand the Late Charge Alternate Calculation Summary section.
    • Click the Active link in the Alternate Calculation Status field. The Late Charge Alternate Calculation Override page opens.
  2. Click Override Alternate Calculation Status. The status changes to Overridden. This account will no longer appear in worklists searching for accounts with late charges.

    Note: Once you override the status, you cannot return the account to an Active status.

The following table describes each of the fields on the Late Charge Alternate Calculation Override page. The fields are listed in alphabetical order.

Field

Description

Account Number

Patient account number (for UB claims) or insured ID (for CMS-1500 claims)

Current Late Charge Status

Indicates whether there are active late charges associated with the account; the status is either Active or Overridden.